Terms of Service

1. Agreement to Terms

By accessing or using UseBlue.ai (“Service”), operated by Blue, Inc. (“Company”, “we”, “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

UseBlue.ai provides an AI-powered platform designed for healthcare workflows, including patient outreach, scheduling automation, and practice operations. The Service includes web-based tools, AI agents, and related features.

3. Account Registration

To use certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activity under your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to store or transmit malicious code
• Resell or redistribute the Service without written consent

5. Healthcare Disclaimer

The Service is a technology platform and does not provide medical advice, diagnosis, or treatment. AI-generated content is for informational and operational purposes only. Healthcare providers are solely responsible for clinical decisions. The Service is not a substitute for professional medical judgment.

6. Subscriptions and Billing

Certain features require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically unless canceled before the renewal date. Refunds are handled in accordance with our refund policy.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Blue, Inc. and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of data you submit to the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting the security and confidentiality of your data, including compliance with applicable healthcare data regulations.

9. HIPAA Compliance

For customers who are covered entities or business associates under HIPAA, we offer a Business Associate Agreement (BAA). Protected health information (PHI) is handled in accordance with HIPAA requirements. Contact us to execute a BAA.

10. Limitation of Liability

To the maximum extent permitted by law, Blue, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of the Service.

11. Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

14. Contact

If you have questions about these Terms, contact us at support@useblue.ai.